Política de envío
SHIPPING POLICY
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- Domestic Shipping (US): 3-7 business days
- Express Shipping: 2-3 business days (if available)
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. You can track your order using the tracking number provided.
Damages
Oh!kala is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Oh!kala at orders@ohkala.com. Please save all packaging materials and damaged goods before filing a claim.
International Shipping
We currently only ship within the United States.
Questions
If you have any questions about shipping, please contact us at info@ohkala.com us before placing your order.